Support Manager / Lead

Are you driven to develop your career in a state of the art software company and lead Variantum support operations for clients such as Kone and Abloy?

If you're passionate about service, coaching, and can analyze data to drive quality and production - then keep on reading - we want you to our elite team!

At Variantum, we empower your to be a leader of change. You will continuously improve upon our tools and processes, and build a culture for delivering exceptional customer service and support. We are seeking goal-oriented person that desire the opportunity to disrupt the support models and redefine world-class service.

With the following background, you are set to succeed:

  • Experience in customer operations or technical support
  • Experience from working with different support models
  • Ability to develop and improve support models
  • Analytical mindset
  • Good communication skills

About Variantum
Variantum is a Finnish software company established in 2005. Our leading Offering Management software suite consists of modern production and sales configuration modules. Typically Variantum's customers offer modular products that are configured differently for each customer. Our configurators are used to manage this process and improve the efficiency of R&D, sales, production and maintenance. Variantum's customers are leading global technology companies as well as small & medium sized companies. Our goal is to grow into a leading international player. Variantum's technology has more than 50 000 users in 80+ countries.

How to apply?
If you are convinced, send your resume (or Linkedin profile url) along with a cover letter to Kimmo Karhu ( by 15.12. We will begin reviewing applications and scheduling interviews immediately.